Tom Van Mierlo emphasises that organisations should move away from using isolated AI tools and instead adopt a single, central AI orchestration layer. Such a layer connects all AI systems and data sources across the organisation, enabling AI to be deployed more consistently, scalably, and efficiently.
This centralised approach also reduces the risk of hallucinations: because the orchestration layer accesses validated and reliable data, AI models can produce more accurate results rather than relying on fragmented or incomplete information.
The outcome is better insights, more relevant user interactions, and a solid foundation for genuine personalisation. Any organisation looking to unlock the full value of AI needs an integrated orchestration structure, not a collection of isolated applications.
Tom Van Mierlo emphasises that organisations should move away from using isolated AI tools and instead adopt a single, central AI orchestration layer. Such a layer connects all AI systems and data sources across the organisation, enabling AI to be deployed more consistently, scalably, and efficiently.
This centralised approach also reduces the risk of hallucinations: because the orchestration layer accesses validated and reliable data, AI models can produce more accurate results rather than relying on fragmented or incomplete information.
The outcome is better insights, more relevant user interactions, and a solid foundation for genuine personalisation. Any organisation looking to unlock the full value of AI needs an integrated orchestration structure, not a collection of isolated applications.